To help keep everyone safe, we are asking that when you arrive to our clinic for an appointment that you call the office at 336-893-2420 to let a team member know you are here. At that time, we will check you in for your appointment over the phone by reviewing some COVID safety questions, verifying demographic and insurance information, and collecting your co-pay if you have one. Once you have been checked in, our clinical team will clean and prepare an exam room for you while you wait in your car. Once your room is ready, you will receive a phone call from a clinical team member who will review a few more safety questions with you and then you will be asked to head to the front door where the clinical team member will check your temperature, offer you a mask if you do not have one, and bring you directly to your exam room.
This process limits your time in the building in an effort to keep everyone as safe as possible. However, if you are not able to wait comfortably in your vehicle or do not have a working cell phone, please just walk inside and we will gladly take care of you. Additionally, if you prefer to make your co-pay inside you can do that at the end of your appointment.
We offer masks, hand sanitizer, and tissues at a kiosk just inside the front door. If you have a My Chart account, you can take advantage of the E-Check in process and even pay your co-pay online making your check in even easier when you arrive for your appointment. If you are interested in signing up for My Chart, let one of our team members know!
Your health and safety is always our top priority. Call your physician if you think you have the coronavirus or call 877-9NOVANT if you don’t have one. Learn more »
Visitor restrictions, masking and other safety measures are in effect. Learn more »
At Novant Health Village Point Family Medicine, we take our responsibility towards our patients and our community seriously. We strive to be leaders and innovators in primary care, and to improve the health and well-being of everyone we see.
For patients of every age, our doctors will work to get you better when you are sick and stay as healthy as possible throughout your lifetime.
You need a primary care doctor you can trust whether you are sick or well.
Whether your little ones need help for an illness or well-child care, our providers are here for you.
Get annual gynecologic care and other women's health services from your primary care provider.