To help keep everyone safe, we are asking that when you arrive to our clinic for an appointment that you call the office at 336-893-2420 to let a team member know you are here. At that time, we will check you in for your appointment over the phone. Once you have been checked in, our clinical team will clean and prepare an exam room for you while you wait in your car. Once your room is ready, you will receive a phone call from a clinical team member who will review a few safety questions with you and then you will be asked to head to the front door where the clinical team member will check your temperature, offer you a mask if you do not have one, and bring you directly to your exam room.
This process limits your time in the building in an effort to keep everyone as safe as possible. However, if you are not able to wait comfortably in your vehicle or do not have a working cell phone, please just walk inside and we will gladly take care of you.
If you have a My Chart account, you can take advantage of the E-Check in process and even pay your co-pay online making your check in even easier when you arrive for your appointment. If you are interested in signing up for My Chart, let one of our team members know!
COVID-19 information and resources:
or call 877‑9NOVANT
At Novant Health Village Point Family Medicine, we want to make it easy for you to plan for and pay for the medical care your family needs. We also want to give you the information you need to be an active participant in your and your family's medical care. The resources on this page will help you plan for your visit, learn to manage your care and access relevant medical information. Click on the links below to: